Create forms and surveys, track requests, manage statuses, communicate with requesters, and use reporting and analysis from one platform.
Some features and limits vary by plan. See Pricing for details.
Start from a ready-made template or create the request form you need, then publish it for requesters. Each submission becomes an organized request with a reference number and private tracking link instead of remaining a disconnected response.
Limits vary by plan
Organization after submission
Request status management
Review requests, update their approved statuses, and keep messages and attachments connected to each request. When needed, manage capacity and a seat waitlist from the form.
Core tracking for every request
Collect and understand responses
Surveys and responses
Create surveys, collect responses, and review statistics in a clear space that helps you understand participation and results. Available survey and response counts vary by plan.
Limits vary by plan
Drafts and analysis under your review
AI assistance
Turn an idea into an editable form draft and use AI-supported survey-response analysis when included in your plan. Forms are not published and analyses are not approved automatically.
Available by plan
Updates connected to each request
Notifications and WhatsApp
Send request-status updates by email and WhatsApp notifications when included in the plan and enabled for the account. Details remain in the tracking link instead of being scattered across channels.
Available by plan
Downloadable outputs
Documents and reports
Download request details as PDF and generate Word reports for survey analysis when included in the plan, while content review and approval remain with the account owner.
Available by plan
A consistent visual presence
Branding and sharing
Add the account name, logo, and colors to pages and documents, and share a form preview that reflects the customer’s identity when the feature is available.
Available by plan
Controlled requester access
Privacy and access
Each requester receives a private tracking link without needing an account. Form Owners can add access protection or restrict the email domain when the relevant settings are enabled.
Protection follows form settings
Options for institutional accounts
Institutional features
Custom domains and TrackForms branding removal are available only to institutional accounts, according to the plan and enabled settings. Neither feature is offered in personal plans. See Pricing (/pricing) for details.